Question 1

How do I create an account?

Accepted Answer

Click "Sign Up" in the top-right corner and enter your email, username, and password. You can also sign up with Google, Apple, Twitch, or Facebook for faster onboarding.

Question 2

How do I watch a live stream?

Accepted Answer

Go to the Live page to see all currently active streams. Click any stream thumbnail to jump straight into the live experience with chat.

Question 3

How do I change video quality?

Accepted Answer

Click the settings gear icon on the video player to select your preferred quality level. Options range from 360p up to 4K depending on the stream and your subscription tier.

Question 4

What is Multiview and how do I use it?

Accepted Answer

Multiview lets you watch up to 4 live streams simultaneously in a split-screen layout. Go to the Multiview page, search for the streams you want, and add them to your grid.

Question 5

How do I apply to become a creator?

Accepted Answer

Visit the Creator Apply page from the navigation menu or footer. Fill out the application with your streaming background and content plans.

Question 6

How do I set up my stream?

Accepted Answer

Once approved, go to Creator > Stream Settings in your dashboard to find your stream key and RTMP ingest URL. Enter these into your broadcasting software (OBS, Streamlabs, etc.).

Question 7

What subscription plans are available?

Accepted Answer

PHYXTV offers three platform tiers: Free (basic access), Plus ($9.99/mo for ad-free HD viewing and perks), and Pro ($19.99/mo for 4K, offline downloads, and premium features).

Question 8

How do I subscribe to a creator's channel?

Accepted Answer

Visit the creator's channel page and click "Subscribe". Choose from their available subscription tiers — each tier unlocks different perks like exclusive content, custom emotes, and subscriber badges.

Question 9

How do I donate to a creator?

Accepted Answer

While watching a stream or on a creator's channel page, click the donation button (heart icon). Choose a donation amount, add an optional message, and confirm.

Question 10

How does live chat work?

Accepted Answer

Live chat appears alongside every active stream. Type your message and hit Enter to send. Chat supports text, emotes, and mentions (@username).

Question 11

How do I change my password?

Accepted Answer

Go to Account > Security and click "Change Password". Enter your current password and your new password.

Question 12

How do I delete my account?

Accepted Answer

Go to Account > Settings and click 'Delete Account' at the bottom of the page. Account deletion is permanent and processed within 30 days.

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